FAQ

What are the benefits of a calling card?
Which plans do you offer?
How do I use a calling card?
How can I pay for the calling card?
Do I have to use all of my credit?
Which billing companies do you work with?
Who is PayPal?
What is your return policy?

What are the benefits of a calling card?

The main reason for using Easy Access calling cards is our network access: we can connect your call to many destinations that your telephone companies can’t.

In order to call an international number, you would normally require a contract with your telephone provider. Even if you have a contract and your phone is allowed to call international numbers, some countries limit or block access to certain countries or services.

When you buy our calling card, you pay just for the time you will talk: there are no hidden fees. The product is simple, and we pass on all the savings to the customer – you! There is no contract, no hidden charges, no fees – you get the international call time you pay for.

We use our super low VOIP contracts in order to provide you with the BEST access, while saving on your bill.

Which plans do you offer?

We currently have 4 different calling card plans:

$7 calling card
$20 calling card
$50 calling card
$100 calling card

How do I use a calling card?

Once you log in to your account, simply click the “Make a call” link in the top menu, enter the telephone number you wish to call…and that’s it. Our system will call you back and connect you to the requested number.

How can I pay for the calling card?

You can pay with a credit card or PayPal account.

Do I have to use all of my credit?

You do not have to use all of the credit you purchase at one time. Credit is good for up to six months from the date of purchase.

Which billing companies do you work with?

We process credit cards with PayPal.

What is PayPal?

PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet.
PayPal serves as an electronic alternative to traditional paper methods such as checks and money orders.
A PayPal account can be funded with an electronic debit from a bank account or by a credit card.

Can I use a credit card with PayPal?

Yes. You can use Visa, MasterCard and American Express with PayPal.
Plus, when you pay with PayPal, you don’t expose your credit card number to merchants.

What can I do with PayPal?

PayPal lets you quickly and securely send and receive money for goods, services and more.

With PayPal you can:

  • Shop online in more than 190 countries and regions.
  • Pay for things and send money without sharing your financial information.
  • Checkout quickly at hundreds of your favorite online stores (not just eBay!).
  • Accept credit cards on your website.
  • Make donations to your favorite charity.
  • Set up an online shop and receive payments.
  • Use your credit card and earn rewards.
    Does it cost money to open a PayPal accountThere’s no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There is also no charge to purchase items using your PayPal account.

What is your return policy?

If you purchased a calling card and then found out that you actually don’t need it – that’s OK.
You can ask for a refund by contacting our Customer Service
However, if you already used some of the credit, we will not be able to refund your calling card.

How can I contact your support team?

You can send our customer support an email by clicking here